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Diamond Lake Auto Repair

(612) 294-6283updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Facebook Carfax 2023 | Honest-1 Auto Care Diamond Lake
5

The guys were able to fit me in as a walk-in. They gave helpful updates on timing so I'd know when it was done. No attempt to sell stuff I didn't need. So glad to have a neighborhood shop for basic maintenance! UPDATE a year later: Been here a few times for routine maintenance since moving to the neighborhood and I'm impressed each time. This is a good shop. UPDATE again another year later: great service continues. Really grateful!

Thanks for the five star review, Jamie. We are happy to be your go-to neighborhood shop. We look forward to seeing you again.

- Honest-1 Auto Care Diamond Lake
2

1

Avoid this place at all costs! I went there to close a window in my car, since it stopped responding. They fixed it, 185$ for a simple job. And that biggest problem is that after they fixed my window, my window controls started to stay on all the time after locking and leaving my car. Which led to my battery dying one morning causing me to miss work. And they didn't even warn me about the issue! Please avoid!!! They are in it for the money and that's it. I know it is hard to find a good shop with honest mechanics, but when you do, like I did finaly. You will know how much this shop is bad.

Choaib, thank you for giving us the opportunity to earn your business. Our goal is to repair our customers vehicles at a value fair to you and our business. Your driver front window would not come up. You asked us to diagnose this and repair. The fee you paid was $180 which was to manually put the window up and give you a quote for the repair. We shopped dealers and found the parts were more then you wanted to pay, we then called multiple recycle auto parts locations and found a used power window master switch that would work. You decline to have the repair done. The price you paid was not for a repair. Your power window master switch was the issue. We would like to help you out with the repair, please call so we can fix this for you. If you have any questions, please call the manager Nick at (612) 294-6283!

- Honest-1 Auto Care Diamond Lake
5

Great service, felt like I was in good hands!

We really appreciate your feedback, Derek. Our goal is to provide our customers with prompt, reliable service and are pleased to hear we delivered that!

- Honest-1 Auto Care Diamond Lake
4.5

One of the tires I had purchased in the spring from Honest1 developed a flat this fall. I took it in, they removed, inspected and showed me a nail that had punctured the tire. It was repaired and the car ready for me in less than one hour! All at no charge to me. I had switched from getting my oil changes at the dealer to H1 Diamond Lake and am I ever glad as they take good care of their customers.

5

Easy to set up an appointment. Service for routine oil change was timely as promised.

5

Thank you to Chris :)

5

Thank you Chris

5

Nick over at Honest1 on Portland and 60th has been amazing. If he couldn't get me a same day appointment I was in within 3 business days. More to the point, he's always taken the time to explain what was wrong and what my options were for dealing with the problem. He understands that I have tight budget and tells me what work needs immediate attention and what work can safely be delayed. I value the respectful attitude he shows his employees as well. I've learned the hard way over the years that it's worth paying for good service and Nick and the crew are worth it.

1

Honest 1 is honestly an absolute RIP OFF. I brought my 2007 Buick LaCrosse in for brakes and rotors, they came back with a $6,600 dollar estimate. The cars only worth 3,500. They found every possible thing that could be fixed but didn't necessarily need to be. After speaking with the manager and explaining I only wanted the brakes done. He came up with a $1,900 dollar estimate. I called a different independent owned shop/mechanic the next day who gave me an $800 estimate on the same work. Thats an $1,100 difference.....when I picked my car up from honest 1 after that, the manager said "oh I could have probably got it down to $1,200......so basically wanted to bend me over for 700 bucks....ABSOLUTE CROOKS. DO NOT TAKE YOUR CAR HERE!!!!!! I REPEAT DO NOT BRING YOUR VEHICLE HERE!

Cody, thank you for giving us an opportunity to inspect your vehicle. We found items on your vehicle not up to MFG specifications and we always will tell you what we see. There is no pressure to repair anything we find doing our complete comprehensive vehicle inspection. We feel it’s in your best interest that we let you know the condition of the vehicle your family is driving in. Our pricing is based on servicing our customers vehicles with premium original equipment replacement parts. We do this because of the warranty we offer, 3 years – 36,000 miles parts & labor warranty Nation Wide. We did offer you a lesser option with a 12 month – 12,000-mile warranty and you declined because you were taking your vehicle to a friends shop in St. Paul. We are very sorry, but we can’t compete with your friend. Please reach out to Nick the manager if you have any questions.

- Honest-1 Auto Care Diamond Lake
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