Extended Auto Repair Warranties Accepted

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Diamond Lake Auto Repair

(612) 294-6283updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Facebook Carfax 2023 | Honest-1 Auto Care Diamond Lake
5

The appointment time was honored and Sean Brown was cordial and courteous. The oil change was concluded within the estimated time and I was given a careful review of repairs the team recommends.

1

This place put my family in danger. Lugs nuts came off while on the highway right after I got a tire rotation here. This place is a scam definitely do not recommend.

4.5

Pleasant and helpful staff

5

(Translated by Google) Excellent service, they solved my problem very quickly and thus they made me a fair charge, in fact I will take them as my favorite workshop (Original) Excelente servicio, resolvieron mi problema muy rápido y así me realizaron un cobro justo, de hecho que los tomare como mis taller favorito

5

Joshua pritchard, thank you for taking the time to leave Honest-1 Auto Care - Diamond Lake a 5-star review. We really do care about keeping our customers happy and safe, so it's great to hear that you had a positive experience. Your review means a lot to us!

- Honest-1 Auto Care Diamond Lake
4

When you take your vehicle and $100 oil change, and are given a $2,700 estimate for work that needs to be done, it’s kind of a shock to the system. Your check (I think his name was Wyatt) helped talk me down off of the ledge and we chartered a course of action that got my wife and me back to Iowa.

1

More like dishonest one. I called them and they recommended unnecessary repairs thinking I wouldn't know. Charges $120 to put a battery in so I had another shop and they charged 30 because it was 10 min.

I am sorry to hear that your experience was less than perfect. We appreciate the feedback and will use it to fine tune our operations!

- Honest-1 Auto Care Diamond Lake
5

Mary Smith, thank you for choosing Honest-1 Auto Care - Diamond Lake. Your patronage and the excellent 5-star rating are greatly appreciated. We eagerly await the opportunity to serve you and your vehicle in the future.

- Honest-1 Auto Care Diamond Lake
5

Took my 2011 Honda Civic in for A/C relay switch replacement, and front left ball bearing replacement. They quoted me 800 to 900 dollars for the repair. I authorized it. I get a phone call and they stated that they received the aftermarket ball bearing's part for a Honda Civic, but it did not fit in the knuckle. So, I asked how much more, and they said $1,400.00. They stated "Honda" told them that my model of Honda Civic has issues with the aftermarket part not fitting. So, without freaking out, I called Honda, who had a complete history of my car and asked if this would be true, and they stated that it did not make any sense since the Honda Civic is a very common car. When I confronted this repair shop with that information, they put be on a very brief hold, and came back and said, "We found the Part Bob". It is a shame when mechanics play these types of games, they just deepen the mistrust most people have in auto mechanics. Bye, Bye Honest 1 Auto Repair, never again. Suggestion: Please change your name to Dis-Honest Auto Repair

4

I usually get good service here. They did fix my issue by attempting the lowest cost option first and thankfully, it worked. Trying to coordinate shuttle service with front desk was a little chaotic and hard to know when someone would arrive. Hope they can smooth that process out so people are not left wondering and waiting. I got a lot of recommendations for vehicle maintenance based on manufacturers guidelines but still don't understand if my vehicle needs them. They seemed too busy that day to go through it with me.

Honest-1 Auto Care Diamond Lake is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Diamond Lake (612) 866-7372 if you have any issues in accessing any area of our website.