Diamond Lake Auto Repair

(612) 866-7372updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 5:00 PM
1

I have been a loyal customer for 4 years+. However, I have to stop bringing my car here after today's 4-hour oil change. Today, Chris, the Assistant Manager, made a derogatory comment about the neighborhood - my neighborhood - and refused to wear a mask contrary to Mayor Frey's order. After pricing out some routine maintenance here and with Walser, Walser was OVER $1000 cheaper. Yes, the dealer was cheaper. While I've always liked Nick, the Manager, Chris' behavior and comments mixed with the overpriced maintenance, I'll find a different repair shop.

Thank you for your input on the last visits with us Katie. We have looked into your concerns and have brought more attention to them so they don't happen again. Here at Honest 1 we strive to provide the best service and warranty in the market. We have very strict policies about wearing a mask during interactions. What happened with you should never have happened. Overlooking/Forgetting to wear a mask during your interactions is not acceptable. We would like to apologize for any concerns you had with us. Here at Honest 1 we are always striving to provide professional and high quality service. We stand behind it with a 3 year 36,000 mile warranty on all parts and labor. At Honest 1 we have a 100% satisfaction guarantee. If there is anything we can do to address your concerns further please let Nick the manager know. You can reach him at 612-866-7372.

- Honest-1 Auto Care Diamond Lake
5

Back on the road again. Thanks

4

Son muy amables él personal y él trabajó es garantisado y son muy profesionales en lo qué té recomiendan lo principal y más inportante

4

(Translated by Google) They are very friendly, the staff and he worked is guaranteed and they are very professional in what they recommend the main and most important tea (Original) Son muy amables él personal y él trabajó es garantisado y son muy profesionales en lo qué té recomiendan lo principal y más inportante

Thank you so much for the review! We are happy to hear you always get professional work done at our Diamond Lake location!

- Honest-1 Auto Care Diamond Lake
5

Chris was very patient and answered all my questions. My car was ready the day before Chris had told me which was great! Chris was honest with me and told me exactly what needed to be fixed on my car. Highly recommend Honest One Diamond Lake location

5

Chris did a great job explaining all of the suggested repairs and helped us to understand which were safety related. Our daughter's car is pretty old, and we don't want to invest a lot in it. There was no high-pressure to do more. We bring all four of our cars to this location and are always satisfied.

5

I went in for an oil change the same day I made an appointment, and Honest-1 also helped with car maintenance. They offered me a clean loaner, which was a nice option. I picked up my car the next day with quick service. Chris was helpful and kind.

5

They were very quick in diagnosing and fixing the issues on my car.

5

My go to place for auto maintenance. Friendly staff, great work. I highly recommend.

5

Chris at Honest One is awesome. I had a large repair bill that Chris that Chris worked out with my warranty company and fought for me take get everything that i had coming. He followed up me every step of the way. Because Chris was able to get everything cover I was able to repair my muffler and put on new tires (not under warranty). Yes, I would recommend Honest One Diamond Lake to everyone. Thank you for the great service

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