Diamond Lake Auto Repair

(612) 866-7372updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 5:00 PM
5

Appointments made easily online or by phone. They'll help you figure out what your car needs now and they'll give you estimates of upcoming work. Friendly staff. Clean facility. Quality service.

5

I've been coming here for close to 7 years and have had work done on both new and older vehicles. I'm always had nothing but the best experience. The staff is always friendly and welcoming, and thoughtful enough to put tables outside since the waiting room is closed during the COVID pandemic. Every time I get work done here, I always feel like the estimates and advice given are completely honest and accurate. I never feel as though I'm being up-sold or told I need to do anything other than what actually needs to be done.

5

I have used honest one for a couple years and they continue to give me great service they are easy to work with and get you in fast and back on the road, I big shout out to Chris at the Richfield location who even helped me with a repair to my son's tire on his scooter this week as thier was no bike shops available, Great bunch of guys they have continued to earn my business for all my family's cars.

5

I recommend Honest - 1 Auto Care to anyone looking for honest&fair car repair charges. They went above and beyond to get my car fixed right the first time and also contacted the near by repair shop who had worked on the car previously to get some warranted parts that were damaged replaced saving me money & time. Thanks To Nick & Robert!

5

Had some work done, done same-day late in the afternoon. Very quick, courteous and offered me a ride to and from the shop while they worked on my vehicle.

5

This past weekend I brought my car into Honest-1 and it was extremely clean and followed all protocols for social distancing. Service was phenomenal, professional and honest! I will definitely be back.

Meleah, thank you so much for your feedback! We work hard to keep our shop clean and a customers safe. We are so happy that you were fully satisfied by our customer service. We look forward to having you back the next time you are in need of a vehicle maintenance or an auto repair!

- Honest-1 Auto Care Diamond Lake
5

I have been bringing my car here for four years. Always good service. My most recent visit was because of a check engine light. Chris was great and made sure that I understood everything they were doing and that the invoice was accurate. I will always recommend this Honest-1. The first time I brought my car here it was because the Volvo dealer recommended a check up which would have been more than $600. I came to this Honest-1 and they said that I needed an oil change and one other thing. The remainder on the check up list looked good and they would keep an eye on it and recommend when replacement was needed. Total bill was less than $200.00! Thank you Nick!

Thank you Wendy! We appreciate your detailed feedback and are happy to hear that you have always had great experiences with us. We do our best to try and educate all of our customers about their automotive needs. We appreciate your loyalty and the recommendation. We look forward to working with you again in the future!

- Honest-1 Auto Care Diamond Lake
5

Honest-1 has always been, well, honest with me. They are never pushy or overly salesy. They will make recommendations for service when needed, they do a great job, and they don't charge too much. Very happy with them!

Charlie, we genuinely appreciate your feedback and are glad that we were able to provide you with such a wonderful automotive experience. We look forward to working with you again in the future.

- Honest-1 Auto Care Diamond Lake
1

SHAME on Honest One !! We have had our Nissan Rogue serviced by this company several times in the past. We brought our Nissan in to have a light bulb changed in our headlamp.Once the mechanic stopped wondering around it took less than 10 minutes to changed . That is all that was done, just a simple light bulb.They charged $30.00 for labor and $40.00 for a light bulb.I realize that your business is down but to gouge a senior $70 for a light bulb is shameful. To put this in perspective, I had both headlight bulbs changed last November for $38.00 . I am a business owner myself and realize these are hard times but must we resort to this ? Also, it was cold and misty outside and they made two senior woman stand outside instead of sliding down the counter and allowing us to stand indoors and still maintain a safe distance since it only took a couple of minutes. I hope the $70.00 was worth losing my business and referrals.

Louise, Thanks for giving us the opportunity to earn your business and thank you for bringing your visit to our attention. We checked into the pricing on your headlight repair and considering our 3-year, 36k nationwide parts and labor warranty and the quality of parts we use to offer this warranty we feel our price was well within industry guidelines. Our intention is always to offer a warm comfortable waiting space for everyone to have a snack or coffee and relax while we service your vehicle. We had to make a hard decision and follow the CDC guidelines due to the COVID-19 and close our showroom due to the size is not safe for the spacing required by the CDC. We do always offer a free shuttle ride or free loaner for your convenience. Please except our apologies for your visit with us and hopefully we can be of help to you in the future. If you would like to discuss your visit the owner Randy would be happy to talk 763-535-5599

- Honest-1 Auto Care Diamond Lake
5

Chris was very helpful and very nice!!! And my oil change was super quick! I will definitely be back here again.

Taylor, we are so happy to hear that Honest-1 was able to take great care of you and your vehicle. We'll be sure to know that Chris did an awesome, fast oil change. We appreciate your review and look forward to seeing you again!

- Honest-1 Auto Care Diamond Lake
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