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Diamond Lake Auto Repair

Extended Auto Repair Warranties Accepted

(612) 866-7372updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 5:00 PM
5

Nick over at Honest1 on Portland and 60th has been amazing. If he couldn't get me a same day appointment I was in within 3 business days. More to the point, he's always taken the time to explain what was wrong and what my options were for dealing with the problem. He understands that I have tight budget and tells me what work needs immediate attention and what work can safely be delayed. I value the respectful attitude he shows his employees as well. I've learned the hard way over the years that it's worth paying for good service and Nick and the crew are worth it.

1

Honest 1 is honestly an absolute RIP OFF. I brought my 2007 Buick LaCrosse in for brakes and rotors, they came back with a $6,600 dollar estimate. The cars only worth 3,500. They found every possible thing that could be fixed but didn't necessarily need to be. After speaking with the manager and explaining I only wanted the brakes done. He came up with a $1,900 dollar estimate. I called a different independent owned shop/mechanic the next day who gave me an $800 estimate on the same work. Thats an $1,100 difference.....when I picked my car up from honest 1 after that, the manager said "oh I could have probably got it down to $1,200......so basically wanted to bend me over for 700 bucks....ABSOLUTE CROOKS. DO NOT TAKE YOUR CAR HERE!!!!!! I REPEAT DO NOT BRING YOUR VEHICLE HERE!

Cody, thank you for giving us an opportunity to inspect your vehicle. We found items on your vehicle not up to MFG specifications and we always will tell you what we see. There is no pressure to repair anything we find doing our complete comprehensive vehicle inspection. We feel it’s in your best interest that we let you know the condition of the vehicle your family is driving in. Our pricing is based on servicing our customers vehicles with premium original equipment replacement parts. We do this because of the warranty we offer, 3 years – 36,000 miles parts & labor warranty Nation Wide. We did offer you a lesser option with a 12 month – 12,000-mile warranty and you declined because you were taking your vehicle to a friends shop in St. Paul. We are very sorry, but we can’t compete with your friend. Please reach out to Nick the manager if you have any questions.

- Honest-1 Auto Care Diamond Lake
5

Nick over at Honest1 on Portland and 60th has been amazing. If he couldn't get me a same day appointment mentioned I was in within 3 business days. More to the point, he's always taken the time to explain what was wrong and what my options were for dealing with the problem. He understands that I have tight budget andtells me what work needs immediate attention and what work can safely be delayed. I value the respectful attitude he shows his employees as well. I've learned the hard way over the years that it's worth paying for good service and Nick and the crew are worth it.

4

Chris at Honest 1 worked really hard to remedy a difficult situation with my vehicle. If you go to Honest 1 diamond lake ask for Chris!

5

I’ve been coming here for years. Always great for normal tune ups and then Chris just saved me in a repair pinch (more than once, may I add). Always professional and always helpful with what my aging car needs.

Shannon, thank you for always choosing Honest-1 of Diamond lake! We take pride in customer service and appreciate you putting your trust in us for so many years. We appreciate your loyal business.

- Honest-1 Auto Care Diamond Lake
5

I’ve never been here before, but my car had 3 popped tires and bent wheels and it was closest place to where I lived. This was easily one of the most stressful things I’ve had to deal with, but Chris kept me updated every step of the way and did everything he could to make it a quick (as quick as it could have been) and painless process!! Will definitely be coming here again!!

Tori, thank you for choosing Honest-1 - Diamond Lake! We know how inconvenient popped tires can be, so we try to make them as painless as possible. We're so glad that you have become a returning customer. Thank you for your feedback!

- Honest-1 Auto Care Diamond Lake
5

Always very thorough service & detailed information regarding what my car will likely need in the future.

5

I have been coming here for five years. I got a new (used) car and came here for a complete check up. Their diagnostics, extensive test drive, and attention to detail gave me piece of mind that I had a quality used car. This team is exceptional. Thank you so much, Jim and Nick.

5

Great experience at Honest-1 auto!

4.5

Chris was very helpful and courteous.

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