Diamond Lake Auto Repair

(612) 866-7372updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 5:00 PM
4

5

Great helful people & service!

3

Brought my car in for a coolant leak. Mentioned that it was a substantial leak and to make sure they get it fixed. Charged me 600 dollars to replace the thermostat housing which i was skeptical that the leak was coming from there but soooo wanted to trust a mechanic . Part was 130 which you can get for 30 dollars and the labor on it was 1.3 hours along with an oil change and compression check there was no reason to be charged 600 dollars but I though you know what, if they fixed the problem fine. Well they didn't at all. I have the same leak and the same problem. Wont be going back and wouldnt recomend this place to anyone. It is a shame that it is next to impossible to find a reliable honest mechanic shop. Update: I had no choice but to bring my car here again. I had a good experience this time. The problems were diagnosed and it was pricey but Chris sympathized with me and took some off and he was very clear and told me my car would be ready at a certain time and it was.

We apologize for this inconvenience Chris. We would like to make this right with you and take care of the issue for you. Please call our shop manager Nick at (612) 866-7372 to set something up with us to get this fixed for you as soon as possible. Thank you.

- Honest-1 Auto Care Diamond Lake
5

They keep my old truck in shape. They are clear on cost and friendly to boot. I recommend Honest 1 .

5

5

Chris was able to get my engine troubles addressed promptly and completely, even during Christmas week!

Thank you Shelley! We are so pleased that we could help you repair your engine during the busy holiday week. We appreciate you putting your trust in us to get the job done right. Please come back and see us the next time you need an auto repair!

- Honest-1 Auto Care Diamond Lake
2

Have gone here for years and had positive things to say up until this last time where one guy behind the counter made feel HORRIBLE for not being able to pay for other services that need to be done to my car. They would usually tell me what needs to be done with the oil change and then I would go elsewhere because I am POOR and can’t afford their prices to get anything else done. This last time he proceeded to get intro a yelling argument with my mother and basically said we were taking advance of their services. I can’t afford their services. So, it’s logical that since I can’t afford it, I go elsewhere. So unprofessional. How dare you.

Arianna, we are certainly surprised to hear that you experienced something like this at our shop. We would appreciate if you could reach out to us with more details on the situation and we would love to make sure something like this never happens again in the future. Please call 763-535-5599 and ask for Randy.

- Honest-1 Auto Care Diamond Lake
5

Chris was so helpful in checking out many issues I was concerned out, getting back to me quickly with diagnostics and walking me through my options. He was even patient with me as I took time deciding what I wanted to do. He was honest and professional. I will continue going to honest 1 with any car issues I have, and I will recommend them to friends and family!

Thanks for the great feedback Rosie. We are proud to always provide excellent customer service and we are glad to have earned your trust as a future customer! We look forward to having you back the next time your vehicle needs maintenance or repairs.

- Honest-1 Auto Care Diamond Lake
5

5

They listen to me. As a woman needing auto help, some places tend not to hear me and talk over me. They listen and make sure I understand what is going on.

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